Refund policy
Returns will only be accepted for genuine issues, such as:
- Wrong Size Delivered
- Wrong Color Delivered
- Damaged or Defective Product
To request a return, it is mandatory to provide a clear unboxing video recorded from the moment the sealed package is opened without any cuts or edits.
The unboxing video will be used to verify the issue. Returns, replacements, or refunds will only be approved if the claimed issue (damage, wrong size, or wrong color) is clearly visible in the unboxing video.
Requests made without a valid unboxing video or for reasons other than the above-mentioned issues may not be eligible for return approval.
Refunds
Once we receive and inspect the returned product, we will notify you about the approval of your refund.
If approved, the refund will be processed to your original payment method within 5-7 business days.
Exchanges
If you received a damaged or incorrect item, you can contact us to request an exchange.
Return Shipping
Customers may be responsible for return shipping costs unless the product received was damaged or incorrect.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: vibeandwear300@gmail.com
Phone: +91 9045538350